Insurance notificaiton
New policies, financial plans, fund detailsCertificate of Insurance
Claim forms
Claim approvals
Payment reminders
Marketing
Seminar invitiationsAgency annual events
Press releases
- High volume & high speed processing
- Provide tracking features on Who received What & When
- Provide audited approval process for email distributions
- Provide graphical delivery reports
- Provide customer database hosting & management
- Secured document delivery with password protection
- Reduce operational, storage, printing & mail costs
- Support Transactional confirmations (Case Study 1)
- Support web & Outlook email submission (Case Study 2)
Solution 1 - Track & Trace (T&T)
Track & Trace email web solution allows the insurance claim division to send claim approval emails to clients. Track & Trace features enable the claim division to monitor if the client has recieved and read the approval email, if not, a follow up action can be taken immediately to notify the client. This solution enables insurance company to respond quickly in a post disaster situation, protecting clients' health and ensuring tracking and follow up is done efficiently.Solution 2 - second level of authorization
By using Track & Trace, the client is enabled via the email web solution to insert a second approval step prior to email distribution. The claim department manager can be set to audit:
1) Review claim approval emails which are prepared by claims officer
2) Approve to send out verified emails OR
3) Reject to the email sending
- Physical security: Millbara's equipment and customer data is housed in high security, enterprise class data centre in Hong Kong.
- Transmission security: SSL encryption is used for all interface communications. Use the "ekakitome" service for enhanced lockdown facilities.
- Independent verification: Use Track &Trace to verify opt-in/out, storage, sending history, and bounce & error processing for compliance purposes.
- Limit interception: No third party mail servers are used for mail transmission. Email travels directly from Millbara's infrastructure to the subscribers mail environment.
- Data privacy: Prevent in-house mismanagement of email addresses and related private information.